eGain AI Knowledge Hub Selected by Technology Credit Union

eGain announced that Technology Credit Union (Tech CU) has selected its AI Knowledge Hub to modernize member service and establish a governed, AI-ready knowledge foundation. Tech CU, a financial institution with $4.5 billion in assets serving over 170,000 members, chose eGain for its comprehensive knowledge lifecycle management and composability. This selection follows eGain's recognition as a Leader in the Gartner Magic Quadrant for Customer Service Knowledge Management Systems, including being named the top solution for compliance-driven service use cases.