Quarterly ResultMay 14, 2026, 04:08 PM
eGain Q3 Revenue $22.5M, Net Income $2.4M; AI Knowledge Hub ARR +26%
AI Summary
eGain reported strong fiscal Q3 2026 results, with total revenue reaching $22.5 million, a 7% year-over-year increase, and GAAP net income significantly improving to $2.4 million. The company highlighted accelerating demand for its AI Knowledge Hub, which saw annual recurring revenue grow 26% year-over-year to $48.0 million. Profitability exceeded expectations, driven by increased market awareness of AI knowledge challenges and strong customer interest in new product launches, leading to an updated positive full-year guidance.
Key Highlights
- Q3 2026 Total Revenue: $22.5 million, up 7% year-over-year.
- Q3 2026 GAAP Net Income: $2.4 million ($0.09 per share), up from $66,000 YoY.
- AI Knowledge Hub Annual Recurring Revenue: $48.0 million, up 26% year-over-year.
- Q3 2026 Adjusted EBITDA: $3.2 million (14% margin), up from $1.2 million YoY.
- Total cash and cash equivalents: $80.5 million as of March 31, 2026.
- Fiscal 2026 full-year revenue guidance updated to $90.5 million to $91.0 million.
- Fiscal 2026 full-year non-GAAP net income guidance updated to $11.3 million to $12.1 million.