Hexaware Partners SmartRent for AI-Native Operations

Hexaware Technologies has entered a strategic partnership with SmartRent, Inc. to transform SmartRent's customer operations and revenue processes using AI. The collaboration focuses on three key workstreams: AI-native customer experience through advanced Voice AI agents, an intelligent bill-to-cash platform for better revenue operations, and the deployment of Salesforce Revenue Cloud Advanced to streamline the lead-to-order process. This partnership aims to enhance customer satisfaction, improve revenue cycle efficiency, and provide SmartRent with an adaptive operations platform driven by AI and technology.