HCLTech AI Study: 84% Wealth Firms Need Operating Model Reset

HCLTech has released a synthetic research report, "Hidden In Pl(AI)n Sight," based on over 1,000 AI personas in the global wealth management industry. The study reveals that 84% of firms acknowledge the need for an operating model reset to fully leverage AI, yet less than 10% are prepared for this shift. While 98% of leadership teams are pursuing an AI agenda, only about 7% are actively building agentic AI capabilities. The report identifies three critical blind spots: ambition (funding AI for efficiency over transformation), execution (lack of investment in proprietary data), and strategy (failure to measure AI's impact on growth). HCLTech emphasizes that competitive advantage will come from combining AI with proprietary client knowledge and human expertise, not just AI adoption. The research, conducted with Evidenza, showcases a new model for insight generation using AI at scale and human judgment.